Federal Affairs & General Administration

#10 Business Process Re-engineering to cap decision making at 3 tiers

Business Process Re-engineering to cap decision making at 3 tiers

#12 Ban partisan affiliations among civil servants, teachers and professors

Apply an immediate ban on partisan affiliations; amend the Federal Civil Service Bill within 45 days of the cabinet decision (by 12 May 2026).

#13 Strict implementation of employee code of conduct

Strict implementation of employee code of conduct

#14 Approve national Organization and Management survey standards

Approve national Organization and Management survey standards

#16 Introduce job-specific KPIs in 45 days and review system in 90 days

Introduce job-specific KPIs in 45 days and review system in 90 days

#17 Create service quality certification standards for local levels

Create service quality certification standards for local levels

#18 Standardize government office layout and infrastructure

Standardize government office layout and infrastructure

#19 Build architecture for automated Personnel Management Information System (PMIS)

Build architecture for automated Personnel Management Information System (PMIS)

#20 Establish citizen service centers in major cities for 12+ hours daily service

Establish citizen service centers in major cities for 12+ hours daily service

#22 Compile and train front-desk service staff

Compile and train front-desk service staff

#23 Conduct time and motion study for office restructuring

Conduct time and motion study for office restructuring