Federal Affairs & General Administration
Ministry scorecard • 9% weighted delivery
Total
11
Completed
0
In Progress
2
#10 Business Process Re-engineering to cap decision making at 3 tiers
Business Process Re-engineering to cap decision making at 3 tiers
#12 Ban partisan affiliations among civil servants, teachers and professors
Apply an immediate ban on partisan affiliations; amend the Federal Civil Service Bill within 45 days of the cabinet decision (by 12 May 2026).
#13 Strict implementation of employee code of conduct
Strict implementation of employee code of conduct
#14 Approve national Organization and Management survey standards
Approve national Organization and Management survey standards
#16 Introduce job-specific KPIs in 45 days and review system in 90 days
Introduce job-specific KPIs in 45 days and review system in 90 days
#17 Create service quality certification standards for local levels
Create service quality certification standards for local levels
#18 Standardize government office layout and infrastructure
Standardize government office layout and infrastructure
#19 Build architecture for automated Personnel Management Information System (PMIS)
Build architecture for automated Personnel Management Information System (PMIS)
#20 Establish citizen service centers in major cities for 12+ hours daily service
Establish citizen service centers in major cities for 12+ hours daily service
#22 Compile and train front-desk service staff
Compile and train front-desk service staff
#23 Conduct time and motion study for office restructuring
Conduct time and motion study for office restructuring